FAQ

DUE TO IMPORT LAWS WE CAN NOT SHIP TO THE FOLLOWING DESTINATIONS

WE DO NOT SHIP TO : Islamic countries, India, Indonesia or Africa.

Q:Why Buy a Sex Doll?

A:There are many reasons for buying a sex doll, but here are just a few of the many benefits.

-Easy sex with a beautiful girl anytime day or night

-No condoms ever needed

-No STDs

-No fear of pregnancy

-Your sex doll isn’t needy and won’t ask anything from you

-Help improve sexual stamina

Q:How about the Quality?

A:The quality is essential for Realidoll sex dolls and we only provide high quality dolls with a 100% quality check before delivery. What you see on our website is exactly what you will get. If you receive the wrong item, or your item is defective when it arrives please contact us immediately for a resolution of the issue.

Q:Can I return back to your factory?

A: WARNING: Sex toy laws dictate that sex dolls are personal goods,we cannot accept a return of a sex doll.

Unfortunately, If the doll is damaged through improper use are not eligible for repair or exchange, regardless of the duration of time the product was used for.

Sex dolls are fragile and destructible as beauty. Care and common sense must be exercised during use and handling.

Q:How to use and maintain the sex dolls?

A:1、We recommend you to use a “water-based lubricant” when entering the vaginal, anal and oral canals to prevent tearing of the skin. also it will be better to use a condom.

2、if you like the doggy-style, Do not put weight on your dolls hands or wrists. protect his palm support your dolls torso beneath her with pillows or quilt or other soft objects.

3、sex doll has a metal skeleton with several fixed and movable joints that allow her to be flexible and perform a wide range of poses. but We suggest that you don’t put the doll in a difficult position, Avoid using sharp objects\ fire source\ Hair drier , they will Hurt your doll skin, stretching of limbs and extreme force with your doll as it could damage the doll’s soft skin And skeleton too.

4、all real life sex doll need be cleaned after sex, you can put her in water or shower with her, but be careful do not let her head or neck submerge under the water. if you want to clean your  dolls face, very gently wipe with a wet cloth and mild antibacterial soap is ok . we have send “vaginal irrigator”as Accessories of the product, it can help you to clean  your sex dolls Vaginal mouth and anus.

5、After naturally dry, Please use baby powder with the included brush to keep her skin soft and velvety.

6、Take care to make sure that any clothing you will put on your dolls is color transfer resistant. it can be difficult or even impossible remove it. Though our Stain Remover does an excellent job of removing most clothing stains.

7、Do not expose your real dolls to direct sunlight for long times to prevent aging of the material.

Q: How to protect my privacy?

A: 1、The packing is a blank carton, there is not any product infomations on box.

2、Your personal information will never be seen by Customs officer

3、We will send a tracking number to you when your doll ships out from China.

Q: Do I have to pay customs, Import taxes and duties?

A: We shipping your order by DHL/Fedex/UPS, Customs duties, fees and applicable taxes are applied by the country of destination. We have no control over these charges and cannot give estimates on what they will cost.

Because we sale all the best price, You will need to pay a little taxes in order to get your doll through customs. If you require assistance with the customs process you can request help from our freight provider or select your own provider.

Q:How about the payment options?

A:Credit Card, T/T, Western Union, Bank transfer, etc

Customer satisfaction is very important to us.

If you have any question or problem with your order, please contact our online customer service,If the customer service is not online, send the email to : info@china-sexdoll.com . we will do our best to fix the issue immediately.

 

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